Retention Agent with experience (English or German Speaker)

Opis oferty

We are looking for an ambitious and customer-oriented Retention Agent to join our growing team in Limassol. If you are passionate about sales, financial markets, and building long-term client relationships, we would love to hear from you. Responsibilities Build and maintain strong relationships with existing clients Communicate with customers via phone, email, and online channels Identify client needs and provide suitable solutions Retain clients through excellent service and professional communication Negotiate effectively and close sales opportunities Assist clients with account-related questions and provide ongoing support Monitor customer activity and maintain accurate records in the CRM system Stay informed about financial markets and industry trends Requirements Fluent English or German language skills Previous experience in retention (FX) Strong negotiation skills with the ability to close deals Excellent interpersonal, verbal, and written communication skills Knowledge of financial markets (FX) Self-motivated, energetic, and target-driven personality Customer support oriented mindset Ability to work in a fast-paced environment and as part of a team We Offer High salary with one of the best bonus Access to a hot client database only Friendly and professional working environment Opportunities for professional and personal growth Ongoing training and development Team buildings, corporate events, prizes, and amazing team activities 21 days of annual leave Healthy work-life balance culture Working Conditions Working hours: 10:00 AM – 7:00 PM Office-based position in Limassol Positive and supportive atmosphere for all team members Are you ready for a new challenge? Send us your English CV today [email protected] — we will be happy to assist you throughout the application process and answer any questions regarding the position.

Warunki zatrudnienia

Agencja

JobsCyprus.com

Typ umowy

Pełen etat